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Non-Contracted Services



PROBLEM AT&T failed to convert a product that was discontinued even though the client changed contracts several times.
OVERVIEW AT&T Masterline™ was a toll-free service terminating at the customer location over a voice-grade private line. The service was discontinued in 1990 and replaced by Readyline™ 800 and Megacom™ 800 service.
SAVINGS Invoice Insight initiated a dispute with AT&T, which resulted in an ongoing monthly savings of $598 and a reduced per-minute rate that reflected the client's contract rate.

Actual telecom invoice cost reduction example - The client was being charged $0.42 per minute.

HOW DID THIS HAPPEN? The client's account was complex and included many domestic locations. Although the client changed contracts several times during this period, the product was never correctly migrated to Readyline™ 800. It appears that a manual entry was required and never made.




 
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Invoice Insight is a leading provider of automated telecom cost management and telecom expense management solutions. Through BillPort™ technology and on-demand services, we help organizations with their telecom invoice management, telecom inventory management, telecom service ordering, telecom audit and contract management, telecom sourcing, telecom procurement, telecom MAC/D, and other telecommunication management needs. We help enterprises achieve telecommunication cost reduction using BillPort™ TEM technology or our telecom consulting and telecommunication audit automation services. We also provide e-gov (e-government or electronic government) solutions to Federal agencies, including government invoice processing, Federal expense management solutions, government telecom management software and other Federal, state and local government expense management and invoice management solutions. Terms and Definitions. Click to download the Free Macromedia Flash Player 7

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