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Terms and DefinitionsThis page contains terms and definitions of some commonly used Telecom Expense Management vernacular. If you have reached this page via a search engine, we recommend going to our home page to learn more about Invoice Insight - the #1 SaaS provider to the Telecom Expense Management Industry. 
Telecom Cost Management Telecom Cost Management is a term used widely to describe anything related to managing telecom costs including phone bill auditing, invoice auditing, contract consulting, sourcing consulting, one-time telecom consulting engagements or any other activity designed to control or reduce telecom costs. Invoice Insight views Telecom Cost Management more strictly to include the following: Managed Services for Telecom, Telecom Administrative Outsourcing, Telecom Invoice Processing and Validation, and Telecom Cost Management Software (either web-based SaaS or standard ISV software) to help automate the wide variety of activities comprising telecom management. So a solution should be an ongoing solution that handles "live" costs from receipt to payment or procure-to-payment. All other solutions are variations of telecom auditing in a different package. Telecom Expense Management Telecom Expense Management is a term used widely to describe anything related to managing telecom expenses including phone bill auditing, invoice auditing, contract consulting, sourcing consulting, one-time telecom consulting engagements or any other activity designed to control or reduce telecom expenses. Invoice Insight views Telecom Expense Management more strictly to include the following: Managed Services for Telecom, Telecom Administrative Outsourcing, Telecom Invoice Processing and Validation, and Telecom Expense Management Software (either web-based SaaS or standard ISV software) to help automate the wide variety of activities comprising telecom management. A solution should be an ongoing solution that handles "live" expenses from receipt to payment or procure-to-payment. Features include Data Network Architecture Analysis, VOIP Analysis, Private IP Network Analysis, RFP Generation, Price Benchmarking, LEC Contract Review, Voice LD Contract Review, Data Contract Review, Wireless Contract Review, Local Feature/Function Analysis, Baseline Inventory Establishment, Inventory Management, Line Inventory, Circuit Inventory, Historical Bill Audit, Historic Invoice Load, and DMARC Survey. On-demand Service Major Components:
Telecom Invoice Management Telecom Invoice Management is a term used widely to describe activities related to managing telecom invoices or Telecom Invoice Processing Support, including activities such as Bill Receipt/Invoice Receipt, Scanning, and Invoice Data Entry; Bill Consolidation/Invoice Consolidation; Conversion of Paper to E-bills; and Bill Payment/Invoice Payment. This service offering processes large volumes of complex telecom invoices from multiple vendors, each with unique billing formats and media. Invoice Insight views Telecom Invoice Management more strictly to include the following: process bills on time, validate, allocate, and fix the billing. Invoice Insight uses its BillPort® technology to automate and streamline the invoice receipt-to-payment process. Invoice management activities include invoice receipt, scanning, data capture (paper or e-bills), telecom cost allocation, management of the invoice approval process, accountability reporting, telecom invoice validation, service validation, dispute management, claims recovery, data storage and retrieval, reporting, and analytics. Telecom Inventory Management Telecom Inventory Management is a term used widely to describe activities designed to process and control orders for new telecom equipment and services; manage and account for voice, data, and wireless equipment; establish or improve resource awareness, resource allocation, and resource management; increase cost savings by centralizing inventory control and increased efficiency; and track and report equipment moves, adds, changes, and deletes (MAC/D). Invoice Insight views Telecom Inventory Management more strictly to include the following: Integration of BillPort®'s Ordering and Inventory Modules with the Invoice Management to capture change, adjust baseline inventory, and identify exceptions at billing; sophisticated analysis and visualization tools use inventory analysis to identify and enable more savings and empower analysts to understand expense details. Invoice Insights' integrated procurement tools update inventory proactively and facilitate telecom service moves, additions, changes, and deletes (MAC/D) with vendors. Telecom Service Ordering Telecom Service Ordering is a term used widely to describe activities designed to process and control orders for acquisition of new telecom services; establish or improve resource awareness, resource allocation, and resource management; increase telecom cost savings through increased efficiency and capitalizing on savings opportunities. New orders, deletions of existing services, moves, changes to underlying features, and other changes create challenges to telecom expense management. Invoice Insight believes that with high rates of change, telecom service order management promotes mature telecom expense management. Invoice Insight views Telecom Service Ordering more strictly to include the following: Integration of BillPort® 's Ordering and Inventory Modules with the Invoice Management to capture change and identify exceptions at billing; sophisticated analysis and visualization tools identify and enable more savings and empower analysts to understand expense details. Invoice Insights' integrated procurement tools update inventory proactively and facilitate telecom service moves, additions, changes, and deletions (MAC/D) with vendors. Telecom Audit Telecom Audit is a term used widely to describe the first phase of activities designed to maximize efficiency and reduce telecom expenses by review and analysis of historical invoices. The Telecom Audit examines telecom invoices from local, long-distance, and wireless vendors and addresses tax, tariff, and custom contracts using an automated system to identify errors, secure refunds, and identify cost-saving strategies that can be applied to service and equipment ordering and telecom usage patterns. Invoice Insight views Telecom Audit more strictly to include the following: review of historical telecom invoices for telecom contract rates and tariffs; review of contract compliance and contract management strategies; confirmation of telecom assets, telecom equipment, and telecom resources; review of voice, data, and wireless capabilities; assessment of taxes and surcharges; identification of overpayments, negotiating refunds, and securing refunds; and identification of optimization opportunities for ongoing telecom cost savings. Contract Management Contract Management is a term used widely to describe activities involved in sourcing and procurement of telecom services and telecom equipment. Contract management and sourcing management goals include supplier identification, contract negotiation, telecom service ordering, tracking vendor equipment, monitoring and analysis of vendor performance, forecasting need, aligning procurements with business objectives, and securing advantageous rates for products and services. Invoice Insight views Contract Management more strictly to include the following: Using BillPort® analytical tools to analyze telecom expenses and leverage vendor negotiations. BillPort®'s Contract Compliance module automatically performs validation of recurring, non-recurring, and usage charges. Contract Management includes developing a centralized repository for telecom service agreements, developing a system of alerts for pending telecom contract expirations and telecom contract renewals, and identifying telecom shortfalls.. Telecommunications Audit Automation Services Telecom Audit is a term used widely to describe the first phase of activities designed to maximize efficiency and reduce telecom expenses by review and analysis of historical invoices. Telecom Audit Automation Services provides the software and routines required to perform ongoing or periodic review and analysis of telecom invoices from local and long-distance carriers and assesses tax, tariff, wireless, and custom contracts using an automated system to identify errors, secure refunds, and identify cost-saving strategies that can be applied to service and equipment ordering and usage telecom usage patterns. Invoice Insight views Telecom Audit Automation Services more strictly to include the following: provision, installation, customization, and of BillPort® software for review of monthly or periodic telecom invoices for telecom contract rates and tariffs; review of contract compliance and contract management strategies; confirmation of telecom assets, telecom equipment, and telecom resources; review of voice, data, and wireless capabilities; taxes and surcharges; identification of overpayments, negotiating refunds, and securing refunds; and identification of optimization opportunities for ongoing telecom cost savings. BillPort® services include user training, technical support, installation, implementation, testing, Web-based reporting, Account Buildout and Mapping, User Role Definitions and Security, A/P G/L Import/Export Design/Testing, Hosting in Premier Data Center, Application Maintenance, Application Version Upgrades. Technology services to support this area include Customized Alert Notification, Third-party OSS Integration with BillPort®, Third-party HRIS Integration with BillPort®, Contract Compliance Implementation/Testing, and Customer-specific New Development. Government Telecom Management Software Government Telecom Management Software is a term used widely to describe electronic sourcing and procurement of telecom services and equipment, telecom expense management, telecom asset management, telecom contract management, telecom usage management, and telecom inventory management or procurement, and telecom invoice management or processing. Federal Agencies and other Federal Government Organizations need Telecom Expense Management to provide increased vendor accountability. |
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Invoice Insight is a leading provider of automated telecom cost management and telecom expense management solutions. Through BillPort™ technology and on-demand services, we help organizations with their telecom invoice management, telecom inventory management, telecom service ordering, telecom audit and contract management, telecom sourcing, telecom procurement, telecom MAC/D, and other telecommunication management needs. We help enterprises achieve telecommunication cost reduction using BillPort™ TEM technology or our telecom consulting and telecommunication audit automation services. We also provide e-gov (e-government or electronic government) solutions to Federal agencies, including government invoice processing, Federal expense management solutions, government telecom management software and other Federal, state and local government expense management and invoice management solutions. Terms and Definitions. Click to download the Free Macromedia Flash Player 7 Invoice Insight Corporate: 703-334-0070 © 2003, Invoice Insight, LLC. All Rights Reserved |